
I think we are on the verge of IPTV crossroads or an IPTV explosion if you will. - I just got hooked to the online customer service call for resolving issues while activating the iPhone with ATT! This is WAY better than live tv + police chases + Oscars + Superbowl + Soccer world cup + Wimbledon live combined.
1. Implications for the corporations : get your freaking customer service in order, listen to the customers, almost like what Apple and Google and Microsoft (sometimes atleast!) do.
2. The facts can no longer be twisted because it’s live - there is a lot of evidence
. And it goes both ways too.
3. This is a jackpot for realtime, focussed, advertising campaigns. Imagine T-Mobile or Sprint competing purely on what matters …service, features, instrument, cost. I can imagine a complete ecosystem of businesses - realtime channels supported by realtime advertising (and please dont say Justin.tv), catering to a bandwidth hogging population (so cable and internet companies), working on high-speed routers, guaranteeing a QOS.
and .. ohhh.. they just got their iPhone activated!
6242666, 222 666, 6242666, 22 662!

6242666, 222 666, 6242666, 22 662!
Technorati Tags: ATT, iPhone, IPTV, Real Time Business
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